POSITION TITLE: Adult Mental Health Services Case Manager

WORKSITE LOCATION: Gulf Bend Regional Plaza, 6502 Nursery Drive, Suite 100, Victoria TX 77904

STARTING PAY GRADE: $18.47/ Hourly EEOC CODE: Professional FLSA STATUS: Non-Exempt

SHIFT: Fulltime; Monday thru Friday, 8:00am - 5:00pm

EDUCATION AND EXPERIENCE REQUIRED: A bachelor’s degree from an accredited college or university with a major in social, behavioral or human services or a minor in social, behavioral or human services or is a registered nurse. (Social, behavioral, and human services are psychology; social work; medicine; nursing; rehabilitation; counseling; sociology; human development; physician’s assistant; gerontology; education psychology; special education; early childhood intervention; or early childhood education.)

ESSENTIAL FUNCTIONS and DUTIES:

1. Participates as directed in the screening of new service requests within the clinic by means of an agency approved procedure which ensures that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing policies and procedures.
2. Accepts newly assigned cases in which the diagnostic intake has been completed by a licensed provider.
3. Completes case management assessment on all clients entering caseload.
4. Develops appropriate treatment/service plans with clients as the means for implementing appropriate services and developing effective rapport with clients.
5. Provides on-going case management functions in accordance with the problems, needs, and the strategies identified within the service plan to help the clients to achieve goals and objectives.
6. Provides face-to-face assessments with the clients on a quarterly basis. The progress made in reaching service goals is discussed so that the recovery plan can be adapted, as necessary, to ensure that the goals and objectives are being achieved.
7. Documents all service contacts on a timely basis including face-to-face interviews, collateral and networking contacts, correspondence and maintains the case records in accordance with agency and regulatory standards and requirements.
8. Participates in integrated care planning and service coordination activities as directed to improve and enhance service continuity and effectiveness for clients to include but not be inclusive of referrals to interagency programs if staff meets requirements of Qualified Mental Health Professional.

PHYSICAL REQUIREMENTS and ENVIRONMENTAL CHECKLIST: Abilities required to perform the essential and marginal tasks of this job:

Walking                                                 Operating office equipment

Standing                                                Operating motor vehicle

Light lifting, under 15 lbs                       Sitting 

Ability to see                                         Identify colors

Twisting                                                 Light carrying, under 15 lbs  

Hearing (with aid)                                  Ability to write

Climbing stairs                                       Ability to count

Ability to read                                       Simple grasping 

Ability to tell time                                 Kneeling

Work site and environmental conditions that apply to this job:

Travel by car 50 % of time                     Outside Dust Working below ground

Inside                                                   Excessive heat 

Excessive humidity                                Slippery/uneven walking surfaces 

Working closely with others                   Working alone

CRED/PRIV REQUIRED? Yes DRIVING REQUIRED: Yes

OTHER REQUIREMENTS OR CONDITIONS (specify):

1. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. Liability insurance required. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Good driving record as defined by Gulf Bend Center.
2. Must complete all CORE training requirements prior to the due date.
3. Must have computer experience to include: Microsoft Word, Excel, and Outlook. Must have good organizational skills to achieve multiple deadlines. Ability to type 40 wpm.
4. Must maintain regular attendance and reliability which is critical to business operations. This is a full-time position. Days and hours of work are Monday through Friday, 8:00am to 5:00pm or agreed upon hours 100% of the time, to ensure consistency and completeness of program's processes. Evening and weekend work may be required as job duties demand.

AAP/EEO Statement

Gulf Bend Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.

This policy applied to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.