WORKSITE LOCATION: Gulf Bend Regional Plaza, 6502 Nursery Drive, Suite 100, Victoria TX 77904
PAY RANGE: $18.47 - $20.32 EEOC CODE: Professional FLSA STATUS: Non-Exempt
SHIFT: Fulltime; Monday thru Friday, 8:00am - 5:00pmEDUCATION AND EXPERIENCE REQUIRED: A bachelor's degree from an accredited college or university with a major in social, behavioral or human services or is a registered nurse. (Social, behavioral, and human services are: psychology; social work; medicine; nursing; rehabilitation; counseling; sociology; human development; physician's assistant; gerontology; education psychology; special education; early childhood intervention; or early childhood education.)
Preferred: At least six months experience in providing mental health services to adults, children and adolescents preferred.
ESSENTIAL FUNCTIONS and DUTIES: 1. Participates as directed in the screening of new service requests within the clinic by means of an agency approved procedure which ensures that all individuals are adequately and appropriately served according to their individual needs and in accordance with existing policies and procedures. 2.
Accepts
newly assigned cases in which the diagnostic intake has been completed by a
licensed provider. 3.
Completes
case management assessment on all clients entering caseload. 4.
Develops
appropriate treatment/service plans with clients as the means for implementing
appropriate services and developing effective rapport with clients. 5.
Provides
on-going case management functions in accordance with the problems, needs, and
the strategies identified within the service plan in order to help the clients
to achieve goals and objectives. 6.
Provides
face to face assessments with the clients on a quarterly basis. The progress made in reaching service goals is
discussed so that the recovery plan can be adapted, as necessary, to ensure
that the goals and objectives are being achieved. 7.
Documents
all service contacts on a timely basis including face-to-face interviews,
collateral and networking contacts, correspondence and maintains the case
records in accordance with agency and regulatory standards and requirements. 8.
Participates
in integrated care planning and service coordination activities as directed to
improve and enhance service continuity and effectiveness for clients to include
but not be inclusive of referrals to interagency programs if staff meets
requirements of Qualified Mental Health Professional. 9.
Meets
regularly with the immediate supervisor as a means of enhancing professional
growth, reviewing and processing the provision of case management services, and
dealing with appropriate administrative issues. 10.
Maintains
close communication with psychiatrist and nursing for input regarding
medication compliance, side effects of medication, and medication changes and
alerts these members of the staff of any changes in client adjustment which
might suggest decompensation and a need for more aggressive intervention. 11.
Ability
to meet the required 80 hours of face-to-face contact a month. 12.
Ability
to manage time appropriately (i.e. Outlook calendar updated) in order to
effectively complete job requirements. 13.
Turns
in all required paperwork within a 48-hour timeframe as required. 14.
Assessments
are completed two weeks before expiration to meet contract measurement. 15.
Meets
with all assigned engagement customers per contract measure. 16.
Maintains
lines of communication, when applicable, to customers to help provide quality
of service. 17.
Ability
to provide assistance to other team members to help promote a supportive,
constructive, and solution-focused environment. 18.
Able
to complete all consent forms before expiration. 19.
Avoid
expiration of diagnosis of all assigned customers to circumvent lapse in
service. 20.
Attends and participates in all team meetings unless
absence is approved by manager. 21.
Completes non-clinical needs assessments of
customers within 7 days of discharge from hospital. 22.
Meets with new intakes within 7 days to provide case
management services. 23.
Maintains a 100% completion rate on all Relias
trainings. 24.
Performs
other duties as assigned by the supervisor which are consistent with the
position and in compliance with agency policies and procedures. 25. Must
maintain regular and reliable attendance. 26. Complies
with telework/remote agreement. 27.
Uses
the trauma informed care approach when providing services and working with
others. ·
Understands the Three E's of trauma-informed care. ·
Understands the Four R's of trauma-informed care. ·
Understands the six key principles of
trauma-informed care. PHYSICAL REQUIREMENTS and
ENVIRONMENTAL CHECKLIST: All abilities required to perform the essential
and marginal tasks of this job: Walking, Operating office
equipment, Standing, Operating motor
vehicle, Light lifting,
under 15 lbs., Sitting, Ability to see, Identify colors, Twisting, Light carrying,
under 15 lbs., Hearing (with aid), Ability to write, Climbing stairs, Ability to count, Ability to read, Simple grasping, and Ability to tell
time All work site and environmental
conditions that apply to this job: Travel by car 50 % of time, Outside, Inside, Excessive heat, Excessive humidity, Slippery/uneven walking surfaces, Working closely with others, and Working alone
CRED/PRIV
REQUIRED?
Yes DRIVING REQUIRED: Yes OTHER
REQUIREMENTS OR CONDITIONS: 1.
Current
State of Texas Driver License or if you live in another state, must be
currently licensed in that state. Liability insurance required. 2.
Must
be insurable by Center's liability carrier if employee operates a Center
vehicle or drives personal car on Center business. 3.
Good
driving record as defined by Gulf Bend Center. 4.
Must
complete all CORE training requirements prior to the due date. 5.
Must
have computer experience to include: Microsoft Word, Excel, and Outlook. Must have good organizational skills to
achieve multiple deadlines. Ability to
type 40 wpm. 6.
Must
maintain regular attendance and reliability which is critical to business
operations. This is a fulltime
position. Days and hours of work are
Monday through Friday, 8:00am to 5:00pm or agreed upon hours 100% of the time,
to ensure consistency and completeness of program's processes. Evening and weekend work may be required as
job duties demand. AAP/EEO Statement Gulf Bend Center provides
equal employment opportunities to all employees and applicants for employment
and prohibits discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identify or expression, or
any other characteristic protected by federal, state, or local laws. This policy applied to
all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation, and training. OTHER DUTIES Please
note this job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required of the employee
for this job. Duties, responsibilities and activities may change at any
time with or without notice.