JOB TITLE: Mental Health Case Manager: CRT
LOCATION: Victoria, Texas
JOB PURPOSE: Works as a team member of the Community Response Team (CRT). Will serve as an advocate for persons throughout our GBC Region and coordinate programs of support throughout the community for the benefit of persons who suffer from mental illness. Will provide crisis intervention services as needed to reduce symptoms with the intent to prevent admission to a more restrictive environment. Will provide case management services to link to appropriate community resources and services to prevent incarceration and hospitalization. Will work in cooperation with family members and community organizations including, but not limited to law enforcement, hospital staff and other community providers. Will assist with and/or complete emergency warrants as necessary. Will provide services from within our 7- county service area.
ESSENTIAL FUNCTIONS and DUTIES: (1) Responds to a community calls from dispatch and/or crisis hotline. (2) Links clients and/or their families to appropriate community resources. (3) Thoroughly completes a crisis log with supporting documentation. (4) Provides crisis services per HHSC contract, Medicaid Rule, and Center policy. (5) Completes all paperwork according to Medicaid Rule, HHSC Contract and Center Policy. (6) Demonstrates appropriate responsiveness to consumer needs as demonstrated by no legitimate consumer, collateral or co-worker complaints. (7) Submits documentation of services and data tracking sheet within two business days. (8) Completes CSSR-S and Safety plan. (9) Attends all required team meetings as scheduled by supervisor unless excused by supervisor. (10) Demonstrates efficient time management as evidenced by meeting all job expectations.
REPORTS TO: Team Lead for Community Response Team (CRT)
LEVEL OF SUPERVISION REQUIRED: General
KNOWLEDGE, SKILLS, ABILITIES, and COMPETENCY: Must communicate effectively both orally and in writing with legible handwriting. Required to track and meet multiple deadlines. Responsible for completion of all required documentation in an efficient and timely manner. Ability to work closely as a team member with other professionals and/or families in planning and service implementation is required. Understanding of and ability to access community resources on behalf of others helpful. Strong decision making, and organizational skills are required. Must be self-directed with sound judgment under stressful situations. Must have computer experience to include, Microsoft Word, Excel, and Outlook.
EDUCATION AND EXPERIENCE REQUIRED:
Required: Bachelor's Degree from an accredited college/university preferably social work, behavioral or human services. Experience working within jail setting.
Preferred: Work experience in mental health preferred.
DEGREE AND/OR CERTIFICATION REQUIRED (IF APPLICABLE): BA/BS in field specified above.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: Light lighting, under 15 lbs; Light carrying, under 15 lbs; Straight pulling; Simple grasping; Walking; Standing; Sitting; Operating office equipment; Operating motor vehicle; Ability to see; Identify colors; Hearing (with aid); Ability to write; Ability to count; Ability to read; Ability to tell time; Travel by car 50% of time; Outside; Inside; Working closely with others; Working alone.
CRED/PRIV REQUIRED? Yes DRIVING REQUIRED: Yes
OTHER REQUIREMENTS OR CONDITIONS (specify): Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. Liability insurance required. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business.